Privacy Policy

​1. Nature of Services

Nova Praxis Alliance (NPA) provides coaching, consulting, facilitation, and related support services to individuals, couples, groups, professionals, and organizations. The services offered by NPA are not therapy, psychotherapy, psychological treatment, or mental health services, and should not be understood as such unless explicitly stated in a separate written agreement and provided by a properly licensed clinician.

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Engagement with NPA does not create a therapist-client, counselor-client, or physician-patient relationship. Nothing shared on this website, in any NPA publication, or in the course of NPA services constitutes medical, psychological, psychiatric, legal, or financial advice.

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2. Not a Substitute for Professional Treatment

If you are experiencing a mental health crisis, thoughts of self-harm or suicide, domestic violence, substance use disorder, or any condition requiring clinical diagnosis or treatment, please seek help from a licensed mental health professional, physician, or emergency services immediately.

• National Suicide & Crisis Lifeline: 988 (call or text)

• Crisis Text Line: Text HOME to 741741

• Emergency Services: 911

NPA services are not appropriate as a sole or primary intervention for acute psychiatric conditions, and NPA does not diagnose, treat, or manage any mental or physical health condition.

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3. Confidentiality & Limits of Confidentiality

NPA takes confidentiality seriously. However, confidentiality is not absolute. Depending on the specific services engaged and the professional delivering them, there may be circumstances under which information may be disclosed without consent, including but not limited to:

• Credible risk of harm to self or others

• Suspected child abuse, elder abuse, or abuse of a vulnerable adult

• Court orders or other legal obligations

• Organizational or group engagements where the nature of the work involves shared information among multiple participants

The specific terms of confidentiality applicable to your engagement will be outlined in your service agreement.

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4. No Guarantees of Outcome

NPA is committed to bringing care, honesty, and expertise to every engagement. However, NPA makes no guarantee, express or implied, that any individual, couple, group, or organization will achieve a specific result through participation in NPA services. Outcomes depend on many factors outside NPA's control, including individual circumstances, effort, readiness for change, and external conditions.

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5. Testimonials & Case Examples

Any testimonials, case examples, or success stories shared on this website or in NPA materials are provided for illustrative purposes only. They represent individual experiences and are not a guarantee that any other client will achieve the same or similar results. Some identifying details may be changed to protect privacy.

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6. Website Content & External Links

The content on this website is provided for general informational purposes only. NPA makes reasonable efforts to ensure accuracy but does not warrant that information is complete, current, or error-free. NPA is not responsible for the content of any third-party websites linked from this site.

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7. Limitation of Liability

To the fullest extent permitted by applicable law, NPA, its principals, associates, and contractors shall not be liable for any indirect, incidental, consequential, or punitive damages arising out of or related to the use of this website or participation in NPA services. Total liability, if any, shall not exceed the fees paid for the specific service giving rise to the claim.

Privacy Policy

1. Overview

Nova Praxis Alliance ("NPA," "we," "us," or "our") is committed to protecting the privacy of everyone who visits our website or engages with our services. This Privacy Policy describes what information we collect, how we use it, how we protect it, and your rights regarding that information.

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By using our website or services, you agree to the practices described in this policy. If you do not agree, please do not use this website or submit personal information to us.

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2. Information We Collect

a. Information You Provide Directly

We may collect information you voluntarily submit, including:

• Name, email address, phone number, and other contact details

• Information shared through contact forms, intake questionnaires, or scheduling platforms

• Content of messages or inquiries sent to us

• Professional information (role, organization, industry) when relevant to the services requested

b. Information Collected Automatically

When you visit our website, we may automatically collect:

• IP address and general geographic location

• Browser type and operating system

• Pages visited, time spent, and referring URLs

• Cookies and similar tracking technologies (see Section 7)

c. Sensitive Information

In the course of providing services, we may receive sensitive personal information, including information related to mental health, relationships, workplace experiences, or personal history. This information is handled with the highest level of care and is subject to the confidentiality terms in your service agreement.

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3. How We Use Your Information

We use the information we collect to:

• Respond to inquiries and communicate with prospective and current clients

• Schedule appointments and deliver services

• Send administrative communications (confirmations, reminders, policy updates)

• Improve our website and services

• Comply with legal and ethical obligations

• Send occasional newsletters or updates, only with your explicit consent, with the ability to opt out at any time

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

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4. How We Share Your Information

We may share information only in the following limited circumstances:

• Service Providers: We work with trusted third-party vendors (e.g., scheduling platforms, email providers, payment processors) who assist us in delivering services. These parties are contractually required to protect your information and use it only as directed by NPA.

• Legal Requirements: We may disclose information when required by law, subpoena, court order, or to protect the rights, safety, or property of NPA or others.

• Mandatory Reporting: As described in the Disclaimer above, certain disclosures may be legally required regardless of confidentiality.

• With Your Consent: We will share your information with other parties only with your explicit, informed consent.

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5. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, to provide services, and to comply with legal and ethical obligations. Client records are retained in accordance with applicable professional and legal standards. You may request deletion of your information (subject to legal limitations) by contacting us at the address below.

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6. Data Security

We take reasonable technical and organizational steps to protect your information from unauthorized access, loss, misuse, or alteration. These measures include secure data storage, limited access controls, and use of encrypted communication platforms where feasible.

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However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, and we encourage you not to share highly sensitive information through unsecured channels such as standard email.

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7. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to enhance functionality and analyze traffic. You may configure your browser to refuse cookies, though some features of the site may not function properly as a result.​ We do not use cookies to track your behavior across unaffiliated websites for advertising purposes.

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8. Third-Party Platforms & Tools

Our services may involve the use of third-party platforms for scheduling (e.g., SimplePractice, Calendly), video sessions (e.g., Zoom, Telehealth-compliant platforms), or payment processing (e.g., Stripe, Square). Your use of those platforms is also subject to their respective privacy policies. NPA selects platforms that maintain reasonable privacy and security standards, but we are not responsible for third-party practices.

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9. Children's Privacy

Our website and services are not directed at children under the age of 13, and we do not knowingly collect personal information from children under 13 without verifiable parental consent. If you believe we have inadvertently collected such information, please contact us so we can take appropriate action.

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10. Your Rights

Depending on your location and applicable law, you may have the right to:

• Access the personal information we hold about you

• Request correction of inaccurate information

• Request deletion of your information (subject to legal and ethical retention obligations)

• Withdraw consent to certain uses of your information

• Lodge a complaint with a relevant data protection authority

To exercise any of these rights, please contact us.

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11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of our website following a change constitutes acceptance of the updated policy.

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12. Contact Us

If you have questions, concerns, or requests related to this Privacy Policy or our data practices, please contact us here.